FAQ
Find answers to the most frequently asked questions.
How to contact customer service?
If you have questions about products, sizes, or your order, please contact us via email at ferowear.2025@gmail.com. We will do our best to answer and resolve any issues.
Can I return an item that doesn't fit?
Yes, you can return the product within 30 days from the date of receipt. We accept returns if the products are in perfect condition: unworn, unused, and with undamaged labels.
What are the available payment methods?
We accept payments via Visa and Mastercard, as well as Apple Pay, Google Pay, and other popular methods.
How do I choose the right size?
Our sizes (S, M, L, XL) correspond to universal/regular sizes, so we recommend choosing your usual size. The fabrics are flexible and easily adapt to your body shape.
How should I care for the sportswear?
We recommend washing most items (leggings, bras, shorts) at a temperature no higher than 40 °C. The gym bag should be hand washed or dry cleaned.
Is the apparel suitable for high-intensity workouts?
Yes, our products are designed for intense workouts, such as HIIT or running,. The breathable nylon material helps keep the body cool and dry, while the seamless technology reduces friction.
How can I track my order?
Once your order is processed and sent out, we will provide a tracking code. We ship via Lithuanian Post (LP EXPRESS). You can track your shipment by clicking here.
How long does delivery take?
We aim to process and dispatch your orders safely and quickly. Order processing (packaging) takes 1–7 business days. Shipping transit within Lithuania takes 1–3 business days, and to other European Union countries takes 5–10 business days.
How to contact customer service?
If you have questions about products, sizes, or your order, please contact us via email at ferowear.2025@gmail.com. We will do our best to answer and resolve any issues.
How should I care for the sportswear?
We recommend washing most items (leggings, bras, shorts) at a temperature no higher than 40 °C. The gym bag should be hand washed or dry cleaned.
Can I return an item that doesn't fit?
Yes, you can return the product within 30 days from the date of receipt. We accept returns if the products are in perfect condition: unworn, unused, and with undamaged labels.
Is the apparel suitable for high-intensity workouts?
Yes, our products are designed for intense workouts, such as HIIT or running,. The breathable nylon material helps keep the body cool and dry, while the seamless technology reduces friction.
What are the available payment methods?
We accept payments via Visa and Mastercard, as well as Apple Pay, Google Pay, and other popular methods.
How can I track my order?
Once your order is processed and sent out, we will provide a tracking code. We ship via Lithuanian Post (LP EXPRESS). You can track your shipment by clicking here.
How do I choose the right size?
Our sizes (S, M, L, XL) correspond to universal/regular sizes, so we recommend choosing your usual size. The fabrics are flexible and easily adapt to your body shape.
How long does delivery take?
We aim to process and dispatch your orders safely and quickly. Order processing (packaging) takes 1–7 business days. Shipping transit within Lithuania takes 1–3 business days, and to other European Union countries takes 5–10 business days.